We have been made aware of a payment diversion scam email which has been sent to one of our clients.
The email in question claims to come from ourselves and is regarding corporation tax owed to HMRC. Prior to our client receiving the scam email, we had sent them a legitimate email detailing the amount they owe and providing the correct account details for payment to be made.
The following day, the client received another email claiming to be from us, stating that there had been an error with the bank details and providing a new account for the money to be paid into.
This was a very convincing email, with the email address even displaying as our own. We’re relieved that our client suspected something wasn’t right and got in touch with us.
Keeping our clients safe is of utmost importance to us and we have taken this matter very seriously. The email has been reported to Action Fraud, our team has been briefed about the scam and our IT company has been investigating the matter thoroughly.
This investigation is ongoing but so far, the breach doesn’t appear to have come from our side. While we’re confident that your personal information has not been compromised, we feel it’s important to make you aware of convincing scams such as this one.
If ever you receive an email from PKB, please look out for our standard email signature. If something doesn’t feel right, please get in touch with us immediately.
If you have any questions about this payment diversion scam or would like an update with regards to our investigation, please don’t hesitate to email rebecca.austin@pkb.co.uk or call us on 01344 776225.
To read news and blogs from Rebecca Austin, click here >>
